Angelus Urgent Veterinary Care

In the heart of Kennebunk, Maine, at 31 York Street, Angelus Urgent Veterinary Care stands as a beacon of comfort and professional medical attention for pets needing prompt care. This dedicated facility, categorized as a Pet Hospital, is specifically designed to bridge the gap between routine veterinary visits and full-blown emergency hospital care, offering a vital service to pet owners in the local community and those traveling through. When your family veterinarian is unavailable, or your pet experiences an acute illness, accident, or trauma, Angelus Urgent Veterinary Care provides a calm and capable environment to address these urgent needs.

The facility is located at 31 York St, Kennebunk, ME 04043, USA. You can reach them by phone at (207) 569-0064 or mobile phone at +1 207-569-0064. Their hours are generally from 12 PM to 8 PM, though they are closed on Tuesdays. Appointments are recommended to ensure timely service, reflecting their commitment to efficient and considerate patient care. Online scheduling is available, allowing pet owners to book appointments with ease and receive text updates, making the waiting process more comfortable by allowing you to wait from home or your car until a room is ready. This streamlined approach to appointments is a testament to their focus on client convenience and reducing stress for both pets and their owners.

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Angelus Urgent Veterinary Care prides itself on creating a warm, welcoming, and reassuring environment. The moment clients enter the space, they are greeted warmly, which immediately sets a positive tone for what can often be a stressful situation. This emphasis on a soothing atmosphere extends to how they interact with pets, aiming to make them feel as comfortable as possible during their visit. The personal touch is evident in customer testimonials, where staff are described as "so kind and caring" and "so patient and sweet." This compassionate approach is crucial when dealing with animals who may be scared or in pain. The clinic strives to be a "calm port in the storm," understanding that pets and their owners are often distressed when seeking urgent care. The clean and state-of-the-art clinic further contributes to an environment where pet owners can feel confident in the care their beloved companions are receiving.

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As a Pet Hospital specializing in urgent care, Angelus Urgent Veterinary Care offers a wide range of services for non-life-threatening conditions that still require prompt medical attention. Their goal is to act as an extension of a general practice veterinarian, providing necessary care when a primary vet isn't available, and serving as a bridge to more intensive care if a patient's condition escalates. The services provided are comprehensive and cater to various urgent health concerns, including but not limited to:

• Eye infections and injuries
• Ear infections and injuries
• Skin irritations, itching, insect bites, and parasite issues
• Vomiting and diarrhea
• Coughing and sneezing
• Lameness, footpad, and nail injuries
• Difficulty or change in urinations or defecations, scooting
• Pets not eating or drinking
• Depression or lethargy
• Fever
• Pain, trembling, and whining
• Toxin ingestion (non-critical, initial assessment)
• Small mammal supportive care
• Rabies vaccinations following wildlife encounters
• Quill removal
• Medication administration
• Laboratory diagnostics (blood work, urinalysis, etc.)
• Radiology diagnostics (X-rays)
• Euthanasia services, including compassionate aftercare

The clinic is equipped to handle a variety of acute illnesses and injuries that, while not immediate life-threatening emergencies requiring a 24/7 emergency hospital, cannot wait for a regular veterinary appointment. They are clear that they are not an emergency hospital equipped for many types of life-threatening medical emergencies, but they can assess and stabilize conditions before referring to a specialized emergency animal hospital if necessary. This distinction is important for pet owners to understand, ensuring their pet receives the most appropriate level of care.

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Angelus Urgent Veterinary Care distinguishes itself through several key features that enhance the patient and client experience. One notable feature is their transparent pricing. Clients are informed of prices upon arrival, which helps build trust and allows pet owners to make informed decisions about their pet's treatment without unexpected financial burdens. This transparency is often a significant concern for pet owners, and Angelus Urgent Veterinary Care addresses it proactively.

The efficiency of their service is another standout feature. As highlighted in customer reviews, pets are often evaluated within minutes of arrival, a crucial factor in urgent care situations where time is of the essence. This rapid assessment and treatment minimize stress and discomfort for the pet and anxiety for the owner. The team's welcoming demeanor and clear explanations of everything from diagnosis to treatment options ensure that pet owners feel fully informed and involved in their pet's care journey. The clinic aims to treat each patient as if they were their own pet, demonstrating a deep level of empathy and dedication.

Dr. Katie Roberts, the founder, brings a wealth of experience from various disciplines of veterinary medicine, including large animal, small animal, and exotic animal general care, as well as emergency and specialty medicine. This diverse background ensures a broad understanding and capability in handling a wide range of urgent veterinary issues. The clinic's success is also built on strong relationships with community veterinary facilities, emphasizing their role as a collaborative member of a pet's healthcare team rather than a standalone service.

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Angelus Urgent Veterinary Care actively engages with its clients through various channels, including an online presence that facilitates convenience and communication. Their website (angelusveterinary.com) allows for online check-in, enabling pet owners to save their spot in line and receive updates via text messages. This modern approach to scheduling and communication significantly improves the client experience by reducing waiting times and allowing pet owners to wait comfortably wherever they choose. While specific large-scale promotions like "free microchip clinics" or "rabies vaccine clinics" are often associated with larger animal welfare organizations, Angelus Urgent Veterinary Care focuses on providing accessible and immediate urgent care. The convenience of online scheduling and communication serves as a key "promotion" in itself, emphasizing ease of access during stressful times.

Customers consistently praise the smooth process and soothing experience at Angelus Urgent Veterinary Care. The high recommendations from real customers underscore the quality of care and the positive impact the staff has on both pets and their owners. Reviews specifically mention the kind and caring nature of Dr. Roberts and her crew, their patience, and the ability to make even typically wary animals feel comfortable. These genuine testimonials act as powerful endorsements, reflecting the clinic's commitment to compassionate and effective urgent veterinary services.

In summary, Angelus Urgent Veterinary Care, as a dedicated Pet Hospital, provides an invaluable service to the Kennebunk community. With its compassionate environment, comprehensive urgent care services for a wide array of conditions, transparent pricing, efficient processes, and a highly skilled team, it truly serves as a crucial resource for pet owners when their furry companions need immediate attention that falls outside the scope of a routine visit or a critical emergency. Their commitment to care and communication ensures that pets receive the best possible attention, and owners feel supported and informed throughout the process.