AMC of Garner Veterinary Hospital ico

AMC of Garner Veterinary Hospital

Pet HospitalNorth CarolinaWake CountyGarnerHeather ParkHeather Park Drive

905 Heather Park Dr, Garner, NC 27529, USA

4.0

Edit to owner response: All cats had been seen by this doctor, and we had scheduled a follow up with the younger cat. A new diet was not recommended to my pet despite saying that after 3 weeks with no improvement, this would happen. I called and was told by the person who answered the phone that I was to continue with the diet for 8 weeks, despite her records saying otherwise. After seeing no new diet recommendations or other options were going to be offered, we canceled the follow up to find a new vet. The sheet was only explained to be for cats too after I had asked for clarification. The owner response is not aligned with the actual timeline of events. Really changed their ways of practice since I used to go to them. Back in 2018-2021, the Dr I worked with was compassionate, easy to talk to, and always willing to discuss the needs of my pets (who at the time were elderly). Now, the vibe is much more money-grab, automated messaging, and a vet that is not nearly as communicative. I inquired about a medical issue my cats are having (after multiple visits, diagnostics, and imaging) and received an automated message tailored for treatment of dogs... Such a shame, I used to sing all praise to this place but I'm going to have to find a new place for my pets.

Victoria Yauch
  • Overview
  • (919) 779-8887
  • amcofgarner.com

Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Welcome to AMC of Garner Veterinary Hospital

Welcome to a detailed introduction of AMC of Garner Veterinary Hospital, a facility dedicated to providing comprehensive veterinary care for your cherished animal companions. While the physical location of AMC of Garner Veterinary Hospital is in Garner, North Carolina, USA (address: 905 Heather Park Dr, Garner, NC 27529), we aim to provide a thorough overview of the services, environment, and ethos that define a quality pet hospital. This information is intended to help local users in Singapore understand the standards and expectations of excellent veterinary care when seeking services for their own pets.

AMC of Garner Veterinary Hospital, reachable by phone at (919) 779-8887 or mobile at +1 919-779-8887, operates under the category of a full-service Pet Hospital. This implies a commitment to offering a wide array of medical and surgical services to address the diverse health needs of pets. Based on information available online, including customer reviews, we can glean insights into the potential environment, services, and features one might expect from such a facility, and how these aspects can be relevant to pet owners in Singapore.

Environment and Atmosphere:

While direct information about the physical environment of AMC of Garner Veterinary Hospital is limited to its address, we can infer some characteristics based on the positive aspects highlighted in customer reviews. A welcoming and clean environment is typically a hallmark of a reputable pet hospital. The mention of a staff member named Monty in a sweater suggests a potentially warm and even playful atmosphere, indicating a clinic that strives to make pets and their owners feel comfortable. The positive reviews also point towards a friendly and accommodating team, which contributes significantly to the overall environment of a pet hospital. For pet owners in Singapore, seeking a clinic with a calm, clean, and friendly atmosphere can help alleviate stress for both themselves and their animals during veterinary visits.

Services Offered:

As a Pet Hospital, AMC of Garner Veterinary Hospital likely offers a broad spectrum of veterinary services. These generally include:

  • Preventative Care: This is the cornerstone of pet health and typically includes routine check-ups, vaccinations, parasite control (flea, tick, heartworm prevention), and nutritional counseling. Regular preventative care helps detect potential health issues early and maintain your pet's well-being.
  • Diagnostics: To accurately diagnose illnesses, a pet hospital should be equipped with diagnostic tools such as laboratory services (blood tests, urine tests, fecal analysis), digital radiography (X-rays), and potentially ultrasound. These tools allow veterinarians to assess your pet's internal health and identify the cause of any medical concerns.
  • Medical Treatment: This encompasses the management of various illnesses and conditions through medication, therapies, and supportive care. A good pet hospital will have the expertise to treat common ailments as well as more complex medical issues.
  • Surgery: Many pet hospitals offer surgical services, ranging from routine procedures like spaying and neutering to more complex soft tissue and orthopedic surgeries. A well-equipped surgical suite and experienced veterinary surgeons are crucial for ensuring the safety and success of these procedures.
  • Dental Care: Dental health is vital for pets. Services typically include routine dental cleanings, dental X-rays, and treatment of dental diseases.
  • Emergency Care: While one review mentioned a situation that might have warranted an emergency vet visit, the fact that Dr. Roberts accommodated the pet indicates that the clinic may handle urgent cases during their operating hours. It's always important for pet owners in Singapore to know the emergency protocols of their chosen vet and the location of nearby 24-hour emergency veterinary facilities.
  • Specialized Care (Potentially): Depending on the size and resources of the hospital, there might be access to specialized care in areas such as dermatology, cardiology, or ophthalmology, either in-house or through referrals.
  • End-of-Life Care: Compassionate care during a pet's final stages is essential. This includes services like hospice care and euthanasia.

The positive review highlighting Dr. Roberts' attention to detail and willingness to accommodate a senior dog with specific needs suggests a personalized approach to veterinary care, which is a valuable feature for any pet hospital.

Features and Approach to Care:

Based on the customer feedback, several key features and aspects of AMC of Garner Veterinary Hospital's approach to care can be identified:

  • Personalized Attention: The positive reviews emphasize the compassionate and attentive care provided by Dr. Roberts. Her willingness to build trust with a skittish senior dog and her emotional support to the owner suggest a patient-centered approach.
  • Experienced and Caring Veterinarians: The mention of Dr. Roberts as an "absolute gem" indicates the presence of skilled and empathetic veterinary professionals.
  • Communication and Trust: While one older review noted a perceived shift towards automated messaging and less direct communication, the more recent positive review highlights a strong doctor-client relationship built on trust and open communication. It is important for pet owners in Singapore to find a veterinarian who communicates clearly and is willing to discuss their pet's needs thoroughly.
  • Flexibility and Accommodation: The willingness to schedule separate appointments for multiple pets with different needs and to squeeze in an urgent case demonstrates a degree of flexibility and commitment to patient well-being.
  • Focus on Patient Comfort: The extra time and care taken to ensure a senior dog's comfort during an emergency situation underscores a focus on minimizing stress for animal patients.

It is important to note the contrasting negative reviews. One review mentions a perceived "money-grab" approach and a decline in communicative practices compared to previous experiences. Another highlights issues with follow-up care and receiving automated information not relevant to their pet. These reviews serve as a reminder that experiences can vary, and it is crucial for pet owners to conduct thorough research and potentially have introductory consultations to assess if a particular veterinary practice aligns with their expectations.

Promotional Information (Inferred):

While there is no explicit promotional material provided, the positive customer testimonials serve as powerful endorsements. The repeated praise for Dr. Roberts and the staff suggests that their commitment to compassionate and thorough care is a key differentiator. For a pet hospital in Singapore, highlighting experienced and caring veterinarians, a commitment to clear communication, and a focus on personalized patient care would be effective ways to attract pet owners.

Relevance for Local Users in Singapore:

Although AMC of Garner Veterinary Hospital is located in the USA, the principles of quality veterinary care it exemplifies are universal. For pet owners in Singapore seeking the best care for their animals, the following aspects highlighted in this overview are crucial to consider:

  • Comprehensive Services: Ensure the pet hospital offers a wide range of services, from preventative care to diagnostics and treatment, including emergency care options.
  • Experienced and Compassionate Veterinarians: Look for clinics with well-qualified veterinarians who demonstrate empathy and a genuine concern for animal welfare. Reading online reviews and seeking recommendations from other pet owners in Singapore can be helpful.
  • Clean and Comfortable Environment: A stress-free environment can make a significant difference in your pet's experience. Visit the clinic if possible to assess its cleanliness and atmosphere.
  • Clear Communication: Choose a veterinary team that communicates clearly about your pet's health, treatment options, and costs. Don't hesitate to ask questions.
  • Personalized Care: Find a clinic that takes the time to understand your pet's individual needs and tailors their approach accordingly.

In conclusion, while AMC of Garner Veterinary Hospital is geographically distant from Singapore, the insights gained from its online presence and customer reviews offer valuable considerations for local pet owners seeking quality veterinary care. By focusing on comprehensive services, a caring and communicative team, and a comfortable environment, pet owners in Singapore can find a pet hospital that meets the needs of their beloved companions. Remember to research local options thoroughly and consider visiting potential clinics to ensure they align with your expectations for exceptional veterinary care.

AMC of Garner Veterinary Hospital Photos

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AMC of Garner Veterinary Hospital Location

905 Heather Park Dr, Garner, NC 27529, USA

Reviews

Edit to owner response: All cats had been seen by this doctor, and we had scheduled a follow up with the younger cat. A new diet was not recommended to my pet despite saying that after 3 weeks with no improvement, this would happen. I called and was told by the person who answered the phone that I was to continue with the diet for 8 weeks, despite her records saying otherwise. After seeing no new diet recommendations or other options were going to be offered, we canceled the follow up to find a new vet. The sheet was only explained to be for cats too after I had asked for clarification. The owner response is not aligned with the actual timeline of events. Really changed their ways of practice since I used to go to them. Back in 2018-2021, the Dr I worked with was compassionate, easy to talk to, and always willing to discuss the needs of my pets (who at the time were elderly). Now, the vibe is much more money-grab, automated messaging, and a vet that is not nearly as communicative. I inquired about a medical issue my cats are having (after multiple visits, diagnostics, and imaging) and received an automated message tailored for treatment of dogs... Such a shame, I used to sing all praise to this place but I'm going to have to find a new place for my pets.

May 05, 2025 · Victoria Yauch

We moved from Florida to NC and I called several vet offices and selected AMC based on reviews and my conversation with staff. We have 3 dogs and a cat, all very different needs, ages, personalities and it can be a challenge for vets to accommodate us as we prefer to have separate appointments on different days because it's too hectic bringing them all in at once. From day 1 we have seen Dr. Roberts and she has been an absolute gem. From her care and attention to detail for our senior dog who is skittish and snappy at times, we have seen her take the time to earn our boy's trust and make sure that he is always eager to see her and the staff. Our senior suffered an emergency recently and I know I should have taken him to an emergency vet, but Dr Roberts squeezed us in (with a fee, thank you!) but she also realized that an emergency vet would not have had our dog's trust and patience, so she took the extra time and care to ensure our boy was comfortable and made sure that he got the care he needed. She has seen me cry more than once with some family/personal issues we have going on and every time I come here it's like a breath of fresh air to know my pets are in good hands and she will do what's needed and nothing more (the belly rubs are free). We cannot thank Dr Roberts enough for all that she does for our fur family! Also, shout out to stylish little Monty in his sweater for letting me pet him when I needed a little extra fur loving while checking out! :)

Apr 16, 2025 · Christina P

It will be my fur baby first and last visit here. Because, I can already see the love of money is more important than anything else. My household is flooded with the stomach bug, and Monday morning was a tough morning for me. As I was trying to get two of my children off to school and getting the third one ready for his doctors appointment. I also was having some serious an uncontrollable bowel movements as well. Then it dawned on my fur baby had an appointment here the next day. I hurried up and called … no answer on the phone… so I sent a via text message in hopes to be able to reschedule the appointment. After already paying $70.00 deposit for the appointment. I would have to forfeit that money and pay an additional $70.00 for another appointment. I am still blown away for the lack of compassion of this place. I DO NOT RECOMMEND THIS PLACE… God forbid something happens and you will be S.O.L. dealing with this place.

Mar 18, 2025 · Katherine Tran

I found this vet office almost by accident when I found a horribly mistreated dog lost in my neighborhood. The dog was covered in mats and could not even see in front of its face and I could not find a vet to help us until I called Amc. Not only did they shave him for free but someone in the office actually adopted him and he is now living his best life, I immediately switched vets and will pour all of my business into this office as long as I have animals!!! They also take amazing care of my giant baby who is kind of a pain to be honest!

Apr 02, 2025 · Kristy Hagan

Dr. Miller was super kind to our Gordo, he was a nervous wreck. The staff was very friendly and we got called in really quick. The prices were decent, they gave us an estimate and told us the required vaccines and the ones that were optional. We will definitely be bringing him back

Jul 03, 2024 · Elizabeth Moran

Pet Hospital