AM/PM Veterinary Hospital

For a first time experience it was very pleasant and the workers are very helpful and kinda I have a now 13 year old Chihuahua. And I wanted to find a place that would be kind and easy with her and they did that the main doctor came in and sat on the floor with the nurse and was very gentle looking over her after they gave me a breakdown of things they recommended and things she needed with all the prices and ask you what you would like to do and what you don't with no pressure didn't feel like they wanted to just make money off me

I DO NOT RECOMMEND BRINGING YOUR PETS HERE! I will never refer this place to anyone. On Saturday, October 26, 2024, at 2:30 pm, we brought our one-year-old Cane Corso to AM/PM Veterinary Hospital for a routine vaccination appointment. What should have been a standard visit turned into an unsettling experience that no pet owner should ever have to endure. The unprofessionalism and unethical handling displayed by ALAN, the staff member responsible for our dog's care, left us beyond disgusted and deeply disturbed by the apparent lack of respect and compassion for our animal's well-being. From the moment we arrived, Alan's attitude was noticeably hostile and dismissive. When our dog had an accident upon arrival, we immediately requested cleaning supplies, only to be met with unnecessary attitude and visible frustration from Alan. His impatience was evident, setting an uncomfortable tone right from the start. Although our dog was already secured with a harness and leash attached at his back, Alan unnecessarily placed an additional leash around his neck, which was both excessive and distressing to witness. The situation escalated quickly. Moments later, Alan returned with our dog wearing a muzzle that was alarmingly small for his size. To our horror, our dog was bleeding from his mouth, leaving a trail of blood on the floor. When we questioned this, Alan casually stated that he "wasn’t sure why" our dog was bleeding, showing an appalling lack of concern or accountability for the harm that had clearly occurred under his care. My father, rightfully concerned, asked if he could accompany our dog into the back to ensure his safety, but Alan denied this request, citing a policy against owners accompanying their pets. He did, however, vaguely mention that he would "ask his manager," then proceeded to take our dog away once more. When Alan returned, now with a larger muzzle, it was evident that our dog's distress had only increased. His eyes were noticeably red, a clear sign of the physical and emotional stress he was experiencing. Growing increasingly alarmed, my father again suggested that they administer the vaccinations in the lobby area, hoping to minimize further harm and distress. Alan dismissively refused this request as well, insisting that they continue the process out of sight, further escalating our unease about what was happening behind closed doors. By this point, we were appalled and no longer trusted the facility to handle our beloved pet with the care and respect he deserved. We chose to end the visit immediately and left the facility, fearing for our dog’s safety. Later that evening, to our absolute dismay, we discovered that his left eye was bloodshot, a disturbing indication of the traumatic mishandling he endured during his visit. The lack of professionalism, care, and basic compassion exhibited during this experience is beyond unacceptable. To have our dog return home not only distressed but also visibly injured is horrifying and profoundly distressing. This level of mistreatment from a facility we entrusted with his well-being has shattered our confidence in AM/PM Veterinary Hospital, and we demand an immediate investigation into this incident to prevent any other pet from enduring such abuse.

We switched to Dr. B after reading many positive reviews online and in local forum groups. Service was prompt, everyone was friendly and Dr B. is knowledgeable and brought up health issues that our breed could potentially be predisposed to. He and his staff were empathetic that my buddy was a bit nervous about being there and took the time to work with him.

Always our go-to trustworthy vet. We tried another vet nearby, but he provided white-glove rip-off services and recommended lots of unnecessary but expensive interventions. With a little bit of medical knowledge, it's not hard to spot the bad apples. The vets here are way more honest and professional. They only recommend the necessary treatment; if something is not worthwhile, they say so without trying to rip us off. This is one trustworthy vet. Come here, not those dishonest ones with nothing but sweet talks.

Taking my pets to the vet is not my favorite thing. The pets are stressed and they're in a strange environment. The doctors and staff at AM PM make it as easy as possible. They really show they care and will go 'with the flow' depending on your pets needs. I also love how they have up front estimates of cost with no high pressure. You 're not surprised with a huge bill and can push out some treatments according to your budget. I highly recommend AM PM Vet Hospital.