All Animal Health Center ico

All Animal Health Center

Pet HospitalArkansasSebastian CountyFort SmithRogers Avenue

8905 Rogers Ave, Fort Smith, AR 72903, USA

4.0

My friend took her dog here after she was exhibiting symptoms of severe stomach issues that are not normal or typical for a dog (vomiting, not eating at all, lethargic, drooling profusely). They did blood tests and claimed she was fine and sent her home with no concern to look into clearly serious symptoms further. It wasn’t until a week later the symptoms got worse and they did an ultrasound to discover she had a bowel obstruction. Which is a very time sensitive issue and should be addressed immediately, however her symptoms were ignored and brushed off when it was already too late. The ultrasound should have been done that first time she was brought in but it wasn’t. By this point it was likely she developed an infection as she was vomiting daily and still not eating. When they finally discovered the bowel obstruction, they did invasive surgery. Which cost somewhere around $2,000. They boarded her for a few days for recovery, gave updates that she was “doing fine” and “eating again”. However, as soon as my friend brought the dog home, the symptoms were exactly the same. I do not believe she actually ate all when she was in recovery and blood tests were probably not done either. Her symptoms got worse, she could barely stand, lethargic, still vomiting, drooling profusely, couldn’t eat anything at all. When my friend called the clinic multiple times to tell them the symptoms weren’t improving, they never said to bring her in. A week after her surgery, they finally said to bring her in. But on the way to the clinic, she ultimately collapsed and died of sepsis. It’s just a sad situation all around and I can’t recommend this place.

S
  • Overview
  • (479) 452-5154
  • www.allanimalhealth.org

Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Welcome to All Animal Health Center

All Animal Health Center, located at 8905 Rogers Ave, Fort Smith, AR 72903, USA, operates within the category of a "Pet Hospital," aiming to provide veterinary care and related services to the local community. The facility offers general animal health services, catering to common companion animals like cats and dogs. As a pet hospital, it would typically provide a range of medical, surgical, and diagnostic procedures, alongside ancillary services such as boarding, to support pet owners in maintaining their animals' well-being. This introduction seeks to present an objective overview of the facility, drawing from the provided client feedback.

Environment and Atmosphere

Based on the available reviews, there is a divergence in client perception regarding the environment and atmosphere at All Animal Health Center. One positive review suggests that the environment for regular services, particularly dog boarding, is conducive enough for pets to be "always excited to arrive," implying a welcoming and comfortable space for animals under routine care. This indicates that for less critical services, the facility and its staff can create a pleasant experience for both pets and their owners.

However, another, more extensive review, describes a highly concerning experience that casts a shadow over the overall environment, particularly when dealing with serious or complex medical cases. The narrative of delayed diagnosis and ineffective post-operative care points to an atmosphere that, in critical situations, may lack the immediate responsiveness and thoroughness required. This suggests that while routine interactions might be positive, the ability to instill confidence and provide comprehensive care during acute medical crises might be inconsistent, impacting the perceived reliability and attentiveness of the environment.

Services Offered

As a "Pet Hospital," All Animal Health Center generally provides services typical of a veterinary clinic. Based on the reviews, these services likely include:

  • General Veterinary Consultations: Routine check-ups for cats and dogs, addressing general health concerns.
  • Blood Tests: Offered as a diagnostic tool for various symptoms, though the effectiveness in identifying issues on the first visit is a point of contention in one review.
  • Ultrasound: Available for more in-depth internal diagnostics, although one review suggests its application may be delayed in critical situations.
  • Surgical Procedures: The facility performs invasive surgeries, such as those for bowel obstructions, indicating a capacity for a range of surgical interventions.
  • Post-Operative Recovery and Boarding: The hospital offers post-surgery care and boarding services for recovering animals, with staff providing updates to owners.
  • Dog Boarding: A regularly used service by some clients, suggesting a reliable and satisfactory offering for routine pet boarding. This service likely includes supervision and basic care for boarded animals.

While the range of services appears to cover common veterinary needs, the quality and timeliness of these services, particularly in emergency or complex cases, are subjects of conflicting client experiences.

Distinguishing Features and Customer Experience

The customer experience at All Animal Health Center appears to be bifurcated. On one hand, for routine visits and boarding, clients report "great experiences." The positive feedback regarding dog boarding, where the dog is "always excited to arrive," highlights a reliable service that fosters a comfortable environment for pets during their stay. This suggests that for regular maintenance and temporary care, the center can provide satisfactory service.

On the other hand, a critical review details a highly distressing experience concerning a dog with severe symptoms. This experience highlights several concerning points as distinguishing features:

  • Initial Diagnostic Shortcomings: Despite "severe stomach issues," initial blood tests reportedly led to a misdiagnosis, dismissing serious symptoms without further investigation, such as an immediate ultrasound. This suggests a potential lack of diagnostic thoroughness in critical situations.
  • Delayed Intervention: The review indicates a significant delay in identifying a time-sensitive issue like a bowel obstruction, which only occurred a week after the initial visit and after symptoms worsened.
  • Questionable Post-Operative Monitoring: Following surgery, the dog was reportedly "doing fine" and "eating again" during recovery at the clinic, but symptoms reappeared immediately upon returning home. This raises questions about the accuracy of updates and the thoroughness of post-operative care and monitoring at the facility.
  • Lack of Responsiveness to Worsening Symptoms: Despite repeated calls from the owner about worsening symptoms post-surgery, the clinic reportedly did not advise bringing the dog back in until a week later, ultimately leading to a tragic outcome. This points to a critical lapse in communication and responsiveness during a severe medical crisis.

These contrasting experiences illustrate that while the center might perform well for routine care and boarding, its handling of acute, complex, and potentially life-threatening conditions may be inconsistent or inadequate, leading to significant distress and tragic outcomes for some clients.

Promotional Information and Community Engagement

Based on the provided information, the promotional strength of All Animal Health Center appears to stem from its established presence as a local "Pet Hospital" offering routine veterinary care and boarding. The positive feedback for boarding services suggests a dependable option for pet owners seeking temporary care for their animals. The facility's contact information, (479) 452-5154 or +1 479-452-5154, would be the primary channel for inquiries and appointments.

However, the highly critical review regarding a severe medical case could significantly impact public perception and potential new client acquisition. In the veterinary field, word-of-mouth and online reviews play a crucial role in building trust. While one positive review highlights general satisfaction, the detailed negative account of a severe medical incident could deter prospective clients who are seeking comprehensive and reliable care for critical health issues.

For local users in Fort Smith, AR, considering All Animal Health Center for their pet care needs, it is advisable to weigh the different aspects highlighted by client experiences. For routine care and boarding, some clients have reported positive outcomes. However, for serious or emergency medical conditions, the detailed negative review indicates potential areas of concern regarding diagnostic speed, thoroughness, and responsive post-operative management. Pet owners should consider these varying experiences when making their decision.

All Animal Health Center Photos

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All Animal Health Center Location

8905 Rogers Ave, Fort Smith, AR 72903, USA

Reviews

My friend took her dog here after she was exhibiting symptoms of severe stomach issues that are not normal or typical for a dog (vomiting, not eating at all, lethargic, drooling profusely). They did blood tests and claimed she was fine and sent her home with no concern to look into clearly serious symptoms further. It wasn’t until a week later the symptoms got worse and they did an ultrasound to discover she had a bowel obstruction. Which is a very time sensitive issue and should be addressed immediately, however her symptoms were ignored and brushed off when it was already too late. The ultrasound should have been done that first time she was brought in but it wasn’t. By this point it was likely she developed an infection as she was vomiting daily and still not eating. When they finally discovered the bowel obstruction, they did invasive surgery. Which cost somewhere around $2,000. They boarded her for a few days for recovery, gave updates that she was “doing fine” and “eating again”. However, as soon as my friend brought the dog home, the symptoms were exactly the same. I do not believe she actually ate all when she was in recovery and blood tests were probably not done either. Her symptoms got worse, she could barely stand, lethargic, still vomiting, drooling profusely, couldn’t eat anything at all. When my friend called the clinic multiple times to tell them the symptoms weren’t improving, they never said to bring her in. A week after her surgery, they finally said to bring her in. But on the way to the clinic, she ultimately collapsed and died of sepsis. It’s just a sad situation all around and I can’t recommend this place.

Mar 20, 2025 · S

I've always had great experiences here with my cats and dog. I regularly use their dog boarding and my dog is always excited to arrive.

Apr 04, 2025 · C.C. L.

Very affordable with good care.They performed a minor surgery,teeth cleaning and two tooth extractions on my basset all at once,she recovered well.They have also always been honest and haven't tried to push any expensive tests,meds,or treatment unless absolutely needed. Everyone has been friendly as well,I hate that there are covid restrictions not allowing pet owners in at this time but its understandable for safety reasons,highly recommended.

Nov 28, 2020 · Mike Smith

They fit him in on a busy day just for my peace of mind. They were concerned with my pups health and After taking him in an making sure he was good. They called me to get him They also asked to call 5 days with an update on him. Very caring and great prices. I am taking all my animals to them from now on. He's doing great now.

Dec 14, 2023 · Kasey Deaton

I would just like to say that we have been using AAHC for about a year now for our Shih Tzu and have not had one issue. For those complaining about clinic policies? They are up on the wall, behind the receptionists cubicle in large print. Everything explained in plain English. There is no need to try and say, "Oh, they must have just put them up after I complained." Wrong, I read them the first time we took our dog in there, like I said, a =bout a year ago. All of the people at AAHC are profressional and very compassionate with the people and animals that I have seen brought in. I HIGHLY recommend them to anyone needing animal care. Thank you, Randie Coulter Fort Smith, AR

Mar 24, 2017 · Randie Coulter

Pet Hospital