Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM ico

Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM

Pet HospitalCaliforniaLos Angeles CountyAlhambraWest Mission Road

1501 W Mission Rd, Alhambra, CA 91803, USA

4.0

I'm not sure why this place is listed twice, but I think the other listing has more accurate reviews. This place is impossible to get information from or make an appointment with. I called last Thurs (it is now Mon) and waited 40 min on hold to finally talk to someone. I had a couple simple enough questions to ask before making an appointment (something I've asked every other vet I've taken my pets to and the receptionist has always been able to answer). The receptionist asked to put me on hold again so that she could ask the vet... Sure, I don't mind someone getting confirmation. 10 min goes by. She finally picks up and asks if I'm waiting for "Bailey".... I have no idea who that is... Turns out she had picked up another call instead of asking the vet my question. She puts me back on hold. My phone ended up losing signal and dropping the call. I emailed figuring maybe they would be more responsive and asked my questions there. Never heard anything. No idea what their deal is, but I definitely don't recommend a place that seems to have no idea what their clinic is capable of and is incapable of answering questions.

Michelle Lynn
  • Overview
  • (626) 289-9227

Hours

Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 4:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 4:30 PM
Friday 9:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Welcome to Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM

Welcome to Alhambra Animal Hospital, your local Pet Hospital situated at 1501 W Mission Rd, Alhambra, CA 91803, USA. Led by Heidi Henstra and Christine Carrillo, DVM, we are dedicated to providing veterinary care for your beloved pets. As a Pet Hospital in the Alhambra area, we aim to offer a range of services to support the health and well-being of your animal companions.

Alhambra Animal Hospital strives to be a place where pet owners can find essential veterinary services. Our team, under the guidance of Heidi Henstra and Dr. Christine Carrillo, is committed to the care of your pets. We understand the importance of your pet's health and aim to provide services that meet their needs.

Based on available information, experiences with Alhambra Animal Hospital appear to vary. One customer shared a challenging experience related to communication and appointment scheduling. This individual reported difficulties in reaching the clinic by phone, experiencing a long wait time on hold, and encountering issues with the receptionist's ability to answer basic questions. The review detailed a dropped call and a lack of response to a follow-up email, leading the customer to express a lack of confidence in recommending the clinic due to these communication hurdles.

In contrast, another long-term client offered a positive perspective, highlighting the great care provided by Dr. Carrillo. This reviewer mentioned being treated with care and noted the affordability and fairness of the prices. They also appreciated a gesture of no charge for a follow-up visit, leading them to recommend Alhambra Animal Hospital for good pet health.

Considering these differing experiences, it's important for local users to be aware of both the positive aspects, such as the perceived quality of care from Dr. Carrillo and the affordability mentioned by one reviewer, as well as potential challenges related to communication and responsiveness as reported by another.

As a Pet Hospital, Alhambra Animal Hospital likely offers a range of services that are typical for such facilities. These generally include routine check-ups, vaccinations, and treatment for illnesses and injuries. While the specific details of all services offered are not provided in the reviews, the positive feedback regarding Dr. Carrillo's care suggests that medical services are a core part of their practice. The mention of a follow-up appointment also indicates that they provide ongoing care for their patients.

Information regarding the environment of Alhambra Animal Hospital is not explicitly detailed in the provided reviews. Typically, a pet hospital aims to provide a clean and comfortable setting for animals receiving care. However, without specific descriptions, we cannot objectively comment on the clinic's ambiance or facilities beyond its physical address.

Similarly, specific features of Alhambra Animal Hospital, such as specialized equipment or unique service offerings, are not mentioned in the provided text. We can infer that as a Pet Hospital, they are equipped to handle general veterinary needs, but detailed features would require additional information.

Regarding promotional information, the reviews do not contain any details about ongoing promotions or special offers at Alhambra Animal Hospital. The positive reviewer did mention affordable and fair pricing and a no-charge follow-up, which could be seen as beneficial, but these were part of their individual experience rather than advertised promotions.

For local users in Alhambra and the surrounding areas looking for a Pet Hospital, Alhambra Animal Hospital, led by Heidi Henstra & Christine Carrillo, DVM, is located at 1501 W Mission Rd. If you are considering their services, you may want to contact them directly at (626) 289-9227 or +1 626-289-9227 to inquire about their services, appointment procedures, and any questions you may have. Given the mixed feedback regarding communication, it might be beneficial to directly engage with the clinic to form your own impression.

In conclusion, Alhambra Animal Hospital, as a Pet Hospital, offers veterinary services in Alhambra, CA. Reviews suggest that while some clients have experienced challenges with communication, others have appreciated the care provided by Dr. Carrillo and found the prices to be reasonable. We encourage potential clients to reach out to the hospital directly to assess if their services meet their pet care needs.

Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM Photos

Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM 1Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM 2Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM 3

Alhambra Animal Hospital: Heidi Henstra & Christine Carrillo, DVM Location

1501 W Mission Rd, Alhambra, CA 91803, USA

Reviews

I'm not sure why this place is listed twice, but I think the other listing has more accurate reviews. This place is impossible to get information from or make an appointment with. I called last Thurs (it is now Mon) and waited 40 min on hold to finally talk to someone. I had a couple simple enough questions to ask before making an appointment (something I've asked every other vet I've taken my pets to and the receptionist has always been able to answer). The receptionist asked to put me on hold again so that she could ask the vet... Sure, I don't mind someone getting confirmation. 10 min goes by. She finally picks up and asks if I'm waiting for "Bailey".... I have no idea who that is... Turns out she had picked up another call instead of asking the vet my question. She puts me back on hold. My phone ended up losing signal and dropping the call. I emailed figuring maybe they would be more responsive and asked my questions there. Never heard anything. No idea what their deal is, but I definitely don't recommend a place that seems to have no idea what their clinic is capable of and is incapable of answering questions.

Jul 30, 2024 · Michelle Lynn

I've been going here for years and doctor Carrillo has always treated my dog and me with great care and when I come back for a follow up on my dog she doesn't charge me. The price is very affordable and fair. I recommend to everyone to take your pets here for good health.

Jun 19, 2013 · Jason Ramirez

We've been bringing our pets here for the past 20-plus years. Highly recommended couldn't think of going anywhere else. Always willing to go that extra mile...

Jun 09, 2022 · Al Zequeira

We took our dog Leia in for a check up and Dr henstra took care of our dog thank you she is a great veterinarian

Apr 05, 2023 · Ron Reyes

Super nice vets and great local vet office. Prices are within reason. Vets are very thorough.

Jul 07, 2021 · JoAn Merino

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