After Hours Animal Hospital

Welcome to After Hours Animal Hospital, located at 11266 Firestone Blvd in Norwalk, California. As a pet owner in the local community, you understand the importance of accessible veterinary care, especially when health concerns arise outside of typical business hours. After Hours Animal Hospital aims to provide veterinary services with the added convenience of flexible scheduling. You can reach them at (562) 409-1011 or their mobile number +1 562-409-1011 to inquire about their services and operating hours for your pet's health needs.

Operating under the category of "Pet Hospital," After Hours Animal Hospital likely offers a range of veterinary medical services to address various health concerns in pets. The name itself suggests a focus on providing care beyond standard daytime hours, which can be a significant benefit for pet owners with busy schedules or when unexpected health issues occur outside of their primary veterinarian's availability. While specific details about the clinic's environment are not extensively described online, it is reasonable to assume a standard veterinary clinic setting equipped for examinations, treatments, and potentially minor procedures. The emphasis on "after hours" service implies a commitment to being available when other clinics might be closed.

The available customer reviews present a mixed perspective on After Hours Animal Hospital. One pet owner shared a generally positive experience, having brought two dogs to the clinic. They sought a second opinion for a dog with chronic health conditions and utilized the clinic for puppy vaccinations for another pet. This reviewer noted that their questions were answered by the vet techs, receptionist, and the on-staff veterinarian. While they mentioned not always seeing the main vet, Dr. Trujillo, they felt well taken care of overall. They also appreciated the polite service of the receptionist when requesting medical records. This positive feedback suggests that the clinic has knowledgeable staff and provides a satisfactory level of care for routine services and consultations.

However, the same reviewer also mentioned a potential error regarding vaccination due dates, highlighting the importance of pet owners keeping their own records. This underscores the need for diligent record-keeping and proactive communication with any veterinary service provider.

Another point mentioned in the positive part of this review was that the pricing at After Hours Animal Hospital was better compared to other veterinarians, and they offer flexible hours. These are significant potential benefits for pet owners seeking affordable and accessible care.

In contrast, another review presents a serious concern, alleging that the clinic took advantage of a senior citizen's pet. This review describes a situation where a dog brought in for a routine allergy injection was taken to the back and returned with bleeding ears, followed by a charge of over $300 for an unexpected ear cleaning. The reviewer further claims that the clinic was unresponsive to the neighbor's attempts to address the issue and that a manager named Robert was rude and unhelpful when the reviewer intervened. This negative feedback raises significant concerns about the clinic's transparency, communication, and potentially the standard of care in certain situations. It is crucial for potential clients to be aware of such allegations when considering this clinic.

Considering the available information, the services offered at After Hours Animal Hospital likely include:

• General Veterinary Medical Care: Including consultations, examinations, and treatment for various pet health issues.
• Vaccinations: As mentioned in one of the positive reviews for puppy vaccinations.
• Second Opinions: The clinic was utilized for a second opinion on a chronic condition.
• Flexible Hours: A key feature, suggesting availability outside of typical daytime veterinary clinic hours.
• Potential for Other Services: The negative review mentions an ear cleaning procedure, indicating that the clinic may offer a broader range of services beyond basic check-ups and vaccinations. However, the circumstances surrounding this particular service are concerning.

Features that may characterize After Hours Animal Hospital, based on the customer reviews, include:

• Flexible Operating Hours: Catering to pet owners who need veterinary care outside of regular hours.
• Potentially Lower Pricing: One reviewer noted that the prices were better than other vets.
• Knowledgeable Staff: The vet techs, receptionist, and on-staff vet were able to answer questions for one reviewer.

However, it is equally important to acknowledge the serious concerns raised in one of the reviews:

• Allegations of Taking Advantage of Senior Citizens: A concerning accusation regarding unexpected and costly procedures.
• Poor Communication and Customer Service: Allegations of cutting off a client on the phone and rude behavior from a manager.
• Potential for Unexpected Procedures: The incident with the ear cleaning raises questions about transparency and consent for treatments performed in the back without the owner present.

Promotional information for After Hours Animal Hospital is not explicitly available in the provided text. Given the mixed nature of the reviews, it would be particularly important for potential clients to inquire directly about their service fees, policies regarding examinations and treatments performed out of the owner's sight, and their procedures for addressing client concerns. Asking about any current promotions or discounts might also be beneficial, but transparency and trust should be paramount when choosing a veterinary care provider.

In conclusion, After Hours Animal Hospital in Norwalk, CA, offers the potential benefit of flexible operating hours and possibly more affordable pricing. Some pet owners have reported positive experiences with the staff and the care provided, particularly for routine services like vaccinations and consultations. However, the serious allegations in another review regarding the treatment of a senior citizen's pet and the reported poor customer service cannot be ignored. Local users should carefully consider all available feedback and exercise caution when deciding whether to entrust their pets to this clinic. It is strongly recommended to ask detailed questions about their procedures, especially regarding treatments performed away from the owner, and to ensure clear communication and transparency in all interactions. Keeping thorough personal records of your pet's health history is also advisable, regardless of the veterinary provider you choose.