Advanced Care Pet Hospital

For pet owners in Sartell, Minnesota, and the surrounding communities, **Advanced Care Pet Hospital** stands as a prominent "Pet Hospital" dedicated to providing a wide range of veterinary services. Located conveniently at **911 Scout Dr, Sartell, MN 56377, USA**, this facility aims to offer comprehensive care for beloved animal companions. Operating under the philosophy of "Practicing Pet Medicine Right," Advanced Care Pet Hospital strives to combine advanced veterinary medicine with genuine care for both pets and their owners, a mission that has earned them recognition and a loyal client base.

The environment at Advanced Care Pet Hospital is designed with the comfort and well-being of pets and their families in mind. As an **AAHA Accredited Clinic**, they voluntarily adhere to the highest standards of veterinary excellence, which extends to their facility and equipment. This typically implies a clean, well-maintained, and organized space that aims to minimize stress for animals during their visit. The hospital was built from the ground up in 2009 by Dr. Pamela Gerds and her husband Tom, with a vision to treat animals with the same kindness and respect that people in hospitals should receive. While specific details about the waiting area or examination rooms are not explicitly described, the overarching goal is to create a welcoming and reassuring atmosphere. They are equipped with a full range of technology, including X-rays, ultrasound, and a full surgical suite, indicating a modern and capable environment for diagnostics and treatment. The clinic's commitment to being open seven days a week also points to a facility designed for accessibility and continuous care, understanding the busy lives of pet owners.

Advanced Care Pet Hospital provides an extensive array of services, aligning with the comprehensive care expected from a leading "Pet Hospital." Their offerings include:

• **Wellness & Preventative Care:** This fundamental aspect of their practice includes routine examinations, tailored vaccination programs, parasite prevention and control, and nutritional counseling. Their focus is on maintaining long-term health and preventing illness.
• **Diagnostic Services:** Utilizing state-of-the-art equipment, they offer in-house laboratory testing (blood work, urinalysis, fecal exams), digital radiography (X-rays), and ultrasonography for thorough and accurate diagnoses.
• **Medical Treatment:** Comprehensive management for various illnesses and injuries, including internal medicine, dermatology, and management of chronic conditions.
• **Surgical Procedures:** They perform a range of surgical procedures in their full surgical suite, with an emphasis on safe anesthesia and post-operative care.
• **Dental Care:** Professional dental cleanings, extractions, and guidance on at-home dental hygiene are crucial for overall pet health.
• **End-of-Life Care:** As highlighted by one client, they provide compassionate end-of-life services, including euthanasia, with sensitivity and respect during a difficult time for families. They strive to make this process as peaceful as possible.
• **Pharmacy Services:** Dispensing medications and supplies directly from the hospital, ensuring convenience and immediate access to necessary treatments.
• **Care for Various Species:** While primarily serving dogs and cats, Advanced Care Pet Hospital also has specialized experience and insight into the healthcare needs of a variety of small furry critters, birds, and reptiles. This includes chinchillas, rabbits, guinea pigs, ferrets, hamsters, gerbils, small birds, small reptiles, rats, mice, sugar gliders, turtles, and tortoises, making them a versatile choice for diverse pet owners.
• **Client Education:** A significant focus is placed on educating pet owners about their pet's condition, treatment options, and overall care, without guilt or fear, allowing for informed decision-making.

The features of Advanced Care Pet Hospital, as gathered from customer feedback, present a mixed but insightful picture. On one hand, a highly positive review speaks volumes about their exceptional care for aging pets, specifically mentioning "the utmost BEST care" and "extremely reasonable prices." This client praised their willingness to "go above and beyond any vet I've been to before," providing fluids and medications, and noting that the euthanasia process for their 17-year-old dog, Jack, was "perfect." This highlights their compassionate approach, particularly in sensitive end-of-life care, and their commitment to affordability, which is a significant concern for many pet owners. They are recognized for making necessary care accessible.

However, another review reveals areas where operational efficiency and communication may present challenges, particularly in urgent or unexpected situations. This client experienced difficulty getting a timely appointment for a suddenly ill dog, a delay in diagnosis (initially described as an infection, later revealed as end-stage liver failure), and confusion regarding referral information to an emergency clinic. The discrepancy in the dog's age on the transferred chart (9 years vs. actual 4 years) also points to potential record-keeping issues. While the review acknowledges that "no vet has a crystal ball," the "handling of it had my family extremely confused and frustrated," leading to the unfortunate loss of their pet. This feedback suggests that while the hospital may excel in scheduled appointments and routine check-ups, handling critical, unscheduled cases and ensuring seamless communication, especially with referrals, could be areas for improvement. Despite this, they are praised for being "great to set up shot appointments," indicating reliability for routine care. Their commitment to being open seven days a week, from 7 am to 7 pm on weekdays and 9 am to 5 pm on weekends, aims to address accessibility concerns and facilitate timely care, demonstrating their effort to work hard and get clients in when needed most.

For promotional information, Advanced Care Pet Hospital, given its comprehensive services and mission, likely engages in various community outreach and client-focused initiatives. While specific current promotions are not explicitly detailed in the provided information, common offerings for a "Pet Hospital" of this caliber might include:

• **Affordable Pricing:** As highlighted by a positive review, they aim to offer "extremely reasonable prices" for treatments, making high-quality care more accessible. This in itself can be a significant promotional draw.
• **Wellness Plans:** Often, pet hospitals offer bundled wellness plans that cover routine exams, vaccinations, and basic diagnostics over a year, providing cost savings for preventative care.
• **New Client Specials:** Incentives for first-time visitors, such as a discounted initial examination.
• **Educational Resources:** They provide resources and take the time to educate clients on options and recommendations, which is a valuable service that promotes responsible pet ownership and builds trust.
• **Community Involvement:** Their work with the Tri-County Humane Society for critical urgent care of shelter animals demonstrates a commitment to the broader animal welfare community.
• **Online Presence & Communication:** The hospital maintains a website and can be reached via phone at **(320) 257-0911** or mobile at **+1 320-257-0911** for inquiries, appointments, and general information. They are also active on social media platforms to engage with pet owners and share updates.
• **Extended Hours:** Being open "7-7 Weekdays & 9-5 Weekends" is a significant convenience for working pet owners, effectively promoting their accessibility.

In summary, Advanced Care Pet Hospital in Sartell, MN, strives to be a go-to "Pet Hospital" known for its advanced medical capabilities, compassionate approach, and commitment to accessible care, particularly for routine and end-of-life services. While some challenges in emergency handling and communication have been noted by clients, their dedication to pet well-being and affordability remains a strong point for local pet owners.