AcutePet Urgent Care ico

AcutePet Urgent Care

Pet HospitalKentuckyCampbell CountyBellevueFairfield Avenue

331 Fairfield Ave, Bellevue, KY 41073, USA

5.0

It was Sunday and my regular vet was closed when my cat had a sudden health emergency. Theres another ER vet closer to me than this one, but I didn’t have a great experience with that place in the past, so in a panic I pulled up google maps and found AcutePet. I am so, SO glad I did. From the very first phone call I knew I was talking to kind and caring people which tempered my anxiety. I rushed my cat in and they stabilized him right away. I was panicky and upset but the atmosphere is very clean and calming and the staff was amazing - very friendly, very understanding, and very compassionate - the desk staff, the vet, the assistants, everyone. It must be a tough job dealing with emergencies all day but they all handle it so professionally. The vet was very knowledgeable and explained everything to us very well. With a lot of tears I had to say goodbye to my beloved cat that day..but I am glad that I could do it here with such compassionate staff. They really made it the best possible experience it could be under the circumstances and I felt 100% from the bottom of my heart they really cared. They also took his pawprints which I am so grateful for…my last vet didnt do that when my previous cat passed away. I also got a sympathy card in the mail and the whole staff had written something in it, it was very touching. I feel relieved knowing this place is nearby and would absolutely come here again if I was in the same situation. I also thought their pricing was very reasonable for an emergency vet, and they dont price gouge you just to be assessed. Absolute A+ care and staff. Thank you from the bottom of my heart for giving such amazing, quick, and compassionate care to my kitty

Jenny Warner
  • Overview
  • (859) 407-4315
  • acutepeturgentcare.com

Hours

Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM

Welcome to AcutePet Urgent Care

Welcome to AcutePet Urgent Care, a vital resource in the 'Pet Hospital' category, providing immediate and compassionate veterinary services for your beloved pets during urgent health situations. Located at 331 Fairfield Ave, Bellevue, KY 41073, USA, AcutePet Urgent Care serves the local community with a focus on prompt attention, a calming environment, and a deeply caring staff. You can contact them at (859) 407-4315 or via mobile phone at +1 859-407-4315.

The environment at AcutePet Urgent Care is frequently described by customers as clean and calming, which is particularly important during stressful emergency situations. This thoughtful atmosphere helps to ease the anxiety of both pet owners and their animals. Despite the urgency inherent in their work, the staff manages to maintain a professional yet compassionate demeanor, contributing to a sense of reassurance upon arrival. The facility is equipped to handle a range of urgent medical needs, ensuring that pets receive timely and effective care.

The services offered at AcutePet Urgent Care are primarily focused on addressing sudden health emergencies that cannot wait for a regular veterinary appointment. This includes stabilization of critical conditions, diagnostic procedures to quickly assess the issue, and immediate treatment to alleviate suffering and improve the pet's condition. As an urgent care facility, they are equipped to handle situations such as sudden illness, injuries, acute pain, and other distressing symptoms that require immediate veterinary attention, especially during times when regular veterinary clinics are closed, such as evenings and weekends.

A significant feature of AcutePet Urgent Care is the exceptional level of compassion and understanding demonstrated by their entire team. Multiple customer reviews highlight the kindness and caring nature of the desk staff, veterinarians, and veterinary assistants. This empathy is particularly crucial when pet owners are experiencing distress due to their pet's health crisis. The staff's ability to handle emergencies professionally while also providing emotional support is a recurring theme in the feedback. They are praised for being very friendly, understanding, and compassionate, making difficult situations as bearable as possible.

Another notable feature is the promptness of care. Customers have reported being able to bring their pets in immediately during emergencies and receiving swift attention. The staff is described as being ready upon arrival to assist with getting the pet into the facility and starting treatment without delay. This quick response is vital in emergency situations and provides reassurance to worried pet owners that their animal is in capable hands. The veterinarians are also commended for their knowledge and their ability to explain medical situations and treatment options clearly.

AcutePet Urgent Care also distinguishes itself through its thoughtful gestures of care beyond the immediate medical treatment. One grieving pet owner expressed immense gratitude for the paw prints taken of their deceased cat, a service their regular vet did not provide in a similar situation. The sympathy card signed by the entire staff was also deeply appreciated, highlighting the personal touch and genuine empathy of the team. These small acts of kindness demonstrate a profound understanding of the emotional bond between pet owners and their animals.

Furthermore, customers have noted that the pricing at AcutePet Urgent Care is very reasonable for an emergency veterinary facility, with one reviewer specifically mentioning that they do not engage in price gouging for assessments. This transparency and fair pricing during stressful times further contribute to the positive perception of AcutePet Urgent Care as a trustworthy and ethical provider of emergency veterinary services.

Based on the overwhelmingly positive customer reviews, the key features of AcutePet Urgent Care include:

  • Prompt and immediate care for pet emergencies, especially when regular vets are closed.
  • A clean and calming environment that helps to ease the stress of emergency situations.
  • A highly compassionate, understanding, and friendly staff, including desk personnel, vets, and assistants.
  • Knowledgeable veterinarians who provide clear explanations of diagnoses and treatment options.
  • Reasonable and transparent pricing for emergency veterinary services, without price gouging.
  • Thoughtful gestures of support for grieving pet owners, such as taking paw prints and sending sympathy cards.
  • Availability late on weekends, providing crucial access to care during off-hours.

Promotional information is not explicitly mentioned in the provided reviews. However, the strong positive word-of-mouth and the emphasis on their compassionate care, prompt service, and reasonable pricing serve as powerful endorsements for local users seeking a reliable emergency veterinary option. The fact that customers who had negative experiences with other emergency vets in the area specifically sought out AcutePet Urgent Care and were profoundly grateful for the care they received speaks volumes about their reputation.

For local pet owners in Bellevue, KY, and the surrounding areas, AcutePet Urgent Care offers a much-needed resource for those unexpected and critical health situations. The consistent praise for their caring staff, efficient service, and fair pricing makes them a highly recommended option when your regular veterinarian is unavailable and your pet requires immediate medical attention. The added touches of compassion, such as paw prints and sympathy cards, further solidify their commitment to both the pet and the owner.

In conclusion, AcutePet Urgent Care in Bellevue, KY, stands out as a 'Pet Hospital' that provides exceptional emergency veterinary services with a strong emphasis on compassion, efficiency, and fair pricing. The clean and calming environment, coupled with a knowledgeable and caring staff, ensures that pet owners feel supported and that their animals receive the best possible care during critical times. For local users needing urgent veterinary attention, AcutePet Urgent Care is a highly reliable and recommended choice.

AcutePet Urgent Care Photos

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AcutePet Urgent Care Location

331 Fairfield Ave, Bellevue, KY 41073, USA

Reviews

It was Sunday and my regular vet was closed when my cat had a sudden health emergency. Theres another ER vet closer to me than this one, but I didn’t have a great experience with that place in the past, so in a panic I pulled up google maps and found AcutePet. I am so, SO glad I did. From the very first phone call I knew I was talking to kind and caring people which tempered my anxiety. I rushed my cat in and they stabilized him right away. I was panicky and upset but the atmosphere is very clean and calming and the staff was amazing - very friendly, very understanding, and very compassionate - the desk staff, the vet, the assistants, everyone. It must be a tough job dealing with emergencies all day but they all handle it so professionally. The vet was very knowledgeable and explained everything to us very well. With a lot of tears I had to say goodbye to my beloved cat that day..but I am glad that I could do it here with such compassionate staff. They really made it the best possible experience it could be under the circumstances and I felt 100% from the bottom of my heart they really cared. They also took his pawprints which I am so grateful for…my last vet didnt do that when my previous cat passed away. I also got a sympathy card in the mail and the whole staff had written something in it, it was very touching. I feel relieved knowing this place is nearby and would absolutely come here again if I was in the same situation. I also thought their pricing was very reasonable for an emergency vet, and they dont price gouge you just to be assessed. Absolute A+ care and staff. Thank you from the bottom of my heart for giving such amazing, quick, and compassionate care to my kitty

Apr 10, 2025 · Jenny Warner

We called late on a Saturday for our Greyhound that was actively passing away and asked to bring him in immediately. When we pulled up 2 techs were waiting by the door for us and rushed out with a gurney to get our dog out and into care immediately. They took him back right away, chatted about our options, and pricing. Within 1.5 hours, they had welcomed us to their facility, examined our dog, and peacefully sent him to doggy heaven. They were even able to help us with cremation services, and made sure to take care of everything. The pricing was extremely reasonable and not comparable to ER vet which we were thankful for. We are extremely grateful for the staff that helped us last night. All of them were so sweet, attentive, and caring. This facility being open late on weekends made this just a bit easier on us.

Mar 23, 2025 · Jordan Dyer

They were very professional and fun to talk to, which made our day so much better. They helped us find some stones and sediment within our cat, Oreo. They loved him so much and enjoyed treating him. It was very cheap and affordable and gave us the best of their service! They had one of the best vet specialists we've ever had! Definitely recommend for any emergency pet situation!

Dec 09, 2024 · Emery Holladay

My 15 year old labradoodle had some swelling from a tooth that went bad and they were able to help us in the evening after our regular vet's hours. They were very compassionate and took great care of her. The place was clean, comfortable, and we did not need to wait for assistance. They even provided a yoga mat for her to lay and stand on, since her mobility is limited and she is used to having mats at home to get around. They were able to quickly diagnose the issue and explain us what our likely options were. They gave us some antibiotics to go home with and we were on our way! It's nice to have some place to go to get some peace of mind when our regular vet is unavailable.

Feb 06, 2025 · Grace Morrison

During my recent visit to AcutePet Urgent Care, I experienced exemplary service. I called at 11:50 on a Sunday, and was able to be seen at 12:30 the same day. The clinic maintained a clean and welcoming environment. My dog, Murphy, had an eye injury that was addressed swiftly; we spent no more than 45 minutes. The veterinarian was knowledgeable and approachable, demonstrating genuine concern for Murphy's well-being. The costs associated with this visit were reasonable, with the examination fee being $125 and the total, including medication, coming to under $180. I will definitely be using them in the future.

Jan 06, 2025 · Joanie Brun

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