Academy Animal Hospital ico

Academy Animal Hospital

Pet HospitalMissouriJasper CountyJoplinEast 15th Street

201 E 15th St, Joplin, MO 64804, USA

4.0

Lady on the phone was kind of dismissive. I wouldn't say rude but didn't seem to care to be on the phone with me or answer any of my questions. I was just asking a few basic questions. It seemed like she didn't want to answer any questions unless I was there in person just not very polite and reassuring. Definitely will chose a different vet.

Late Bloom
  • Overview
  • (417) 781-8681
  • www.academyanimalhospital.com

Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Welcome to Academy Animal Hospital

Welcome to Academy Animal Hospital, a pet hospital located at 201 E 15th St, Joplin, MO 64804, USA, serving the Joplin, Missouri community and surrounding areas. As a local pet hospital, Academy Animal Hospital aims to provide veterinary care for your animal companions. Based on recent customer feedback, experiences appear to vary, with some clients reporting positive in-person interactions and convenient service options, while others have expressed concerns regarding phone communication.

Academy Animal Hospital operates as a pet hospital offering veterinary services to the local community. One recent customer review highlighted the convenience of a "drop off visit" option, which can be particularly beneficial for pet owners with busy schedules, allowing them to have their pets examined and treated while they are at work or attending to other commitments. This service indicates a willingness to accommodate the needs of working pet owners and streamline the process of obtaining veterinary care.

Another positive aspect mentioned in the reviews is the friendliness of the staff encountered during in-person visits. One pet owner specifically stated that "everyone was friendly" during their cat's wellness check. This suggests that the clinic strives to create a welcoming and positive environment for clients and their pets once they are at the facility. The reviewer also noted that their cats "did great" during the visit, implying a comfortable and well-handled experience for the animals.

The same reviewer also mentioned having "always had great service at Academy!" This indicates a history of positive experiences with the hospital, suggesting that for some clients, Academy Animal Hospital has consistently provided satisfactory veterinary care. This long-term positive feedback can be reassuring for pet owners seeking a reliable and established veterinary practice in the Joplin area.

However, it is important to acknowledge a contrasting experience shared by another potential client. This individual reported an interaction over the phone where the staff member was perceived as "kind of dismissive" and not eager to answer basic questions. The reviewer felt that the staff member seemed unwilling to provide information or engage in conversation unless the person was physically present at the clinic. This negative phone interaction led the potential client to decide to seek veterinary care elsewhere, highlighting the importance of positive and helpful communication, even during initial inquiries.

Based on the available information, it is challenging to provide a comprehensive overview of the environment at Academy Animal Hospital. The positive in-person experience suggests a clean and welcoming facility, as mentioned by one reviewer. However, the negative phone interaction does not offer insights into the physical environment of the clinic. Typically, a pet hospital environment includes examination rooms, waiting areas, and potentially surgical or treatment areas, all designed to be safe and comfortable for animals and their owners. Without further details, a specific description of the hospital's ambiance and layout cannot be provided.

Similarly, the specific services offered by Academy Animal Hospital are not fully detailed in the provided reviews. However, the mention of a "wellness check" for cats indicates that the hospital provides routine preventative care. Wellness checks typically include a thorough physical examination, vaccinations, parasite prevention discussions, and potentially nutritional counseling. As a general pet hospital, it is likely that Academy Animal Hospital also offers services for sick or injured animals, basic diagnostics, and possibly surgical procedures. The availability of a drop-off service further suggests that they handle appointments for various needs, accommodating different schedules.

Features of Academy Animal Hospital that can be identified from the reviews include the option for drop-off visits, which provides convenience for busy pet owners. The friendly demeanor of the in-person staff, as reported by one client, is also a notable feature contributing to a positive experience. However, the inconsistent phone communication, as reported by another individual, could be seen as an area for potential improvement.

Currently, there is no promotional information available in the provided text. Pet hospitals sometimes offer introductory discounts for new clients, seasonal promotions on specific services, or wellness packages that bundle essential preventative care at a reduced cost. However, without any such details, it is not possible to include any promotional aspects in this introduction. Local pet owners are encouraged to contact Academy Animal Hospital directly at (417) 781-8681 to inquire about their full range of services and any potential special offers.

In conclusion, Academy Animal Hospital in Joplin, MO, offers pet wellness checks and the convenient option of drop-off visits, which has been appreciated by some clients. In-person interactions have been described as friendly and the service as "great" by at least one long-term customer. However, a potential area of concern is the phone communication, with one potential client reporting a dismissive attitude. For local pet owners in Joplin, MO, Academy Animal Hospital may be a viable option, particularly for those who value drop-off convenience and friendly in-person service. It may be beneficial to consider both the positive and negative feedback when making a decision and perhaps inquire further about their communication practices when contacting the hospital for the first time. For more information about their services and to address any questions, please contact Academy Animal Hospital directly at (417) 781-8681.

Academy Animal Hospital Photos

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Academy Animal Hospital Location

201 E 15th St, Joplin, MO 64804, USA

Reviews

Lady on the phone was kind of dismissive. I wouldn't say rude but didn't seem to care to be on the phone with me or answer any of my questions. I was just asking a few basic questions. It seemed like she didn't want to answer any questions unless I was there in person just not very polite and reassuring. Definitely will chose a different vet.

Apr 09, 2025 · Late Bloom

I recently took my cats in for their wellness check. I was quickly checked in. I was able to do a drop off visit which was great for my work schedule. Everyone was friendly and my cats did great. I have always had great service at Academy!

Mar 28, 2025 · Beth Garrett

First, I rarely give 5 stars to anyone so this is a good review. I moved to Joplin 2 yrs ago. The house that I bought was infested with fleas and my little dog was covered before I knew it. I couldn't find anyone who would let me come in just for flea meds (otc wasnt going to cut it). They all wanted him to be a patient first, but we had only been here a day or so and hadn't established a vet yet. This was an emergency. He was covered and distressed. Academy did it without question. They have been our vet ever since and my little guys get excellent care. The ladies are all very helpful in every way that you can imagine to get your pet in and cared for. This showed me that they cared more for the well-being of my pet than the money (pay your bill of course but it wasn't their priority like it was with the others). My little dog now has diabetes. It really upset me but the tech took time to make sure that I knew what was ahead and what the options would be. She was patient, teaching me how to give the injection and even more she was patient with me knowing that I was upset. He's doing good and our nerves have calmed. His injections have become such a part of our routine. So much so that when the alarm goes off he just walks over and sits in front of me. We couldn't have become this calm without their instruction and care. Back to the point! I highly recommend Academy Animal Hospital. You will find that they all truly care about your pet first. You will see the compassion starting at the receptionist all the way to the veterinarian. IMO they are a definite asset to this community.

Mar 30, 2025 · Rillis w

We were impressed with how clean the exam room was and very pleasant to be in. The personnel were very friendly and knowledgeable and in all, it was a pleasant experience with our 6 mo old Westie pup.

Feb 22, 2025 · Roy & Bev Winans

We all know the unique place our pets hold in our lives. They can’t tell us when and how they are hurting. Dr Cahill, every technician, and the front desk staff truly understand that bond. Not only do they respond quickly and go the extra mile explaining treatment, options, but they meet both the heart of you and your pet. They have walked with me during the end of life for two cats. I have no doubt their compassion and treatment approaches softened my grief. And with joy they take care of my healthy exuberant dog and new cat. Routine care or those needs we fear, Academy is there for you- when you walk in and when you leave. Complete exceptional care. Huge thank you

Jan 27, 2025 · beth chapman

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