4 Paws Pet Clinic

Welcome to 4 Paws Pet Clinic, a pet hospital located at 711 Almar Pkwy, Bourbonnais, IL 60914, USA. Serving the Bourbonnais community and surrounding areas, 4 Paws Pet Clinic aims to provide veterinary care for your beloved animal companions. As a pet hospital, we offer a range of services to address the health and well-being of your pets. Customer feedback indicates that while the veterinary care provided by Dr. Russell is highly appreciated, there are mixed experiences regarding the supporting staff and administrative processes.

Within the platform category of Pet Hospital, 4 Paws Pet Clinic functions as a provider of veterinary services. Reviews from pet owners highlight both positive aspects, particularly the expertise and bedside manner of Dr. Russell, and areas for potential improvement, specifically concerning the front office staff and appointment booking accuracy. These contrasting experiences provide a balanced perspective for prospective clients considering 4 Paws Pet Clinic for their pet care needs.

Environment: Clean and Generally Well-Regarded

One customer review explicitly mentions a "very clean office," suggesting that 4 Paws Pet Clinic maintains a hygienic environment for patient care. While other details about the clinic's physical space are not provided, cleanliness is a fundamental aspect of a reputable pet hospital, contributing to both the comfort and health safety of the animals. Based on this feedback, it can be inferred that the clinic prioritizes a clean and sanitary setting for examinations and procedures.

Services Offered: Focus on Quality Veterinary Care

Based on the general scope of services offered by a pet hospital and the positive feedback regarding Dr. Russell, it is reasonable to expect that 4 Paws Pet Clinic provides a range of essential veterinary services. These commonly include:

• Wellness Examinations: Regular check-ups are crucial for maintaining your pet's overall health and detecting potential issues early. Dr. Russell is noted for being thorough and not making clients feel rushed during these appointments.
• Vaccinations: Protecting your pet from preventable diseases through vaccinations is a standard service.
• General Medical Care: Addressing illnesses and injuries that may affect your pet. Dr. Russell's follow-up care is specifically mentioned as a positive aspect.
• Surgical Services: Many pet hospitals offer a range of surgical procedures. While not explicitly mentioned in the reviews, this is a common service provided by pet hospitals.
• Dental Care: Maintaining your pet's oral health is important. Services may include dental examinations and teeth cleaning.
• Diagnostic Services: To accurately diagnose health issues, the clinic likely has access to diagnostic tools such as laboratory testing.
• Parasite Prevention and Control: Offering products and advice to prevent and treat common parasites.

The reviews highlight Dr. Russell's excellent bedside manner, thoroughness, and provision of follow-up care, indicating a commitment to quality veterinary service. However, one review also mentions a significant issue with appointment booking, suggesting a potential area of concern in administrative processes.

Features: Highly Regarded Veterinarian and Areas for Improvement

• Highly Regarded Veterinarian: Dr. Russell is consistently praised for her excellent bedside manner, thoroughness, and provision of follow-up care. Customers feel she doesn't rush appointments and genuinely cares for the animals.
• Reasonable Prices: One reviewer explicitly mentions "extremely reasonable prices," which can be a significant factor for pet owners.
• Clean Office: The clinic is noted for maintaining a clean environment.

However, the reviews also point out potential areas for improvement:

• Rude Supporting Staff: One customer experienced rudeness from some of the supporting staff, particularly those answering phones, which negatively impacted their perception of the business.
• Appointment Booking Issues: A significant issue was reported regarding the accuracy of appointment booking, with one customer waiting two months for an appointment that was ultimately not recorded. This highlights the importance of confirming bookings.

These contrasting points suggest that while the veterinary care provided by Dr. Russell is a strong asset, the overall experience can be affected by the supporting staff and administrative processes.

Promotional Information: Inquire Directly

Currently, there is no specific promotional information available online for 4 Paws Pet Clinic. Pet hospitals may occasionally offer introductory specials for new clients or promotions on specific services. To inquire about any current offers or to learn more about the cost of services, it is best to contact the clinic directly at (815) 523-7297 or +1 815-523-7297. The staff will be able to provide you with the most up-to-date information.

Serving the Bourbonnais Community

Located in Bourbonnais, IL, 4 Paws Pet Clinic is positioned to serve the veterinary needs of pet owners in the local community. The positive feedback regarding Dr. Russell suggests a valued veterinary resource within the area. However, prospective clients should be aware of the reported issues with the supporting staff and appointment booking.

In conclusion, 4 Paws Pet Clinic in Bourbonnais, IL, offers veterinary services with a highly regarded veterinarian, Dr. Russell, who is praised for her bedside manner, thoroughness, and reasonable prices. The clinic maintains a clean environment. However, some customers have reported issues with rude supporting staff and inaccuracies in appointment booking. Prospective clients may want to consider these contrasting experiences and confirm their bookings to ensure a smooth experience. Contact 4 Paws Pet Clinic directly for more information about their services and any current promotions.