249 Animal Clinic ico

249 Animal Clinic

Pet HospitalTexasHarris CountyHoustonTexas 249

21167 TX-249, Houston, TX 77070, USA

4.0

I have been going to this Vet clinic since 2021 for Milo. We like Dr. Jones and his staff. Today March 22 was rebooking my appointment for Luna as first time vet check up, receptionist Aaron, kind snappy, his tone changed when we were talking about Luna’s new appointment time, i apologize if i have changed my booking appmts many times for Luna, but life happens. This Aaron over the phone - was snappy to me. Please if talking to customers and your having a bad day, please don't deflect it to your customer. Always watch your tone over the phone, be kind and professional at all times! Im in healthcare and customer service too. This clinic is still very old school - pen and paper for Booking Appointment. To Dr. Jones and whole staff of Animal Clinic we appreciate you all. Hopefully your staff receptionist will be more kinder over the phone and not be rude and snappy. Thank you.

Kaizen
  • Overview
  • (281) 370-0249
  • www.249animalclinic.com

Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

249 Animal Clinic Introduce

Welcome to 249 Animal Clinic, a dedicated Pet Hospital located at 21167 TX-249, Houston, TX 77070, USA. Serving the Houston community since at least 2020, our clinic is known for its compassionate care and experienced team, particularly highlighted by the positive feedback regarding Dr. Jones and his staff. We strive to provide a range of veterinary services to ensure the health and well-being of your beloved animal companions.

Based on customer reviews, a significant strength of 249 Animal Clinic lies in the dedication and expertise of Dr. Jones and the wider clinical staff. One pet owner expressed being "beyond grateful" for the care their cat Oliver received during a critical urinary blockage. They specifically praised the clinic's compassion and the informative nature of the staff during the four-day recovery period. The fact that the clinic was able to "squeeze me in" for this medical emergency speaks to their commitment to addressing urgent needs. This client, who has been bringing their cat to the clinic since 2020 for annual visits and sought a second opinion there, highly recommends 249 Animal Clinic, noting their "reasonable prices."

Another long-term client, who has been visiting since 2021 for their pet Milo, also expressed their appreciation for Dr. Jones and his staff. This consistent positive feedback regarding the veterinary care provided underscores the clinic's commitment to the health of their patients. The willingness of pet owners to return over several years indicates a level of trust and satisfaction with the medical services offered.

While the medical care and compassion of the veterinary team are consistently praised, one area of feedback concerns the front office experience. A recent reviewer shared a negative interaction with a receptionist named Aaron over the phone while rebooking an appointment. The feedback described the receptionist as "kind snappy" initially, with a change in tone when discussing appointment times. The reviewer, who identified as working in healthcare and customer service, emphasized the importance of maintaining a kind and professional tone at all times, especially when dealing with customers, and requested that staff avoid deflecting a bad day onto clients. Another comment noted that the clinic still uses a "pen and paper" system for booking appointments, suggesting a more traditional approach to administrative tasks.

Despite the feedback regarding the front office, the consistent positive remarks about Dr. Jones and the clinical staff suggest a high standard of veterinary expertise and patient care within the clinic. The ability to handle medical emergencies effectively, as highlighted in the case of the cat with a urinary blockage, indicates that 249 Animal Clinic is equipped to deal with serious health issues. The willingness to provide informative explanations to pet owners also demonstrates a commitment to client education and involvement in their pet's care.

Information regarding the specific environment of 249 Animal Clinic is limited in the provided reviews. However, the positive experiences shared suggest a functional and adequately equipped facility capable of handling medical emergencies and routine care. The focus in the reviews is primarily on the quality of the veterinary staff and the services they provide, rather than the physical aesthetics of the clinic. It is reasonable to assume that the clinic maintains a clean and safe environment for its patients.

In terms of services, based on the positive feedback regarding annual visits, emergency care (urinary blockage), and general check-ups, 249 Animal Clinic likely offers a range of essential veterinary services. These typically include routine wellness examinations, vaccinations, parasite prevention, diagnostic services, and treatment for various medical conditions and injuries. The mention of a catheter procedure for a urinary blockage indicates the capacity to handle more complex medical needs. To obtain a comprehensive list of all services offered, it is best to contact the clinic directly.

The feature of "reasonable prices" was specifically mentioned by one reviewer, suggesting that 249 Animal Clinic strives to provide quality care at a cost that is accessible to pet owners in the Houston area. This is an important consideration for many pet owners seeking reliable veterinary services without undue financial burden.

Currently, there is no specific promotional information available in the provided text. It would be beneficial to contact 249 Animal Clinic directly at (281) 370-0249 or +1 281-370-0249 to inquire about any current promotions, new client specials, or wellness plans that may be offered. This would provide a more complete picture of the value and services available at the clinic.

In conclusion, 249 Animal Clinic in Houston, under the care of Dr. Jones and his staff, appears to be a compassionate and experienced Pet Hospital that has earned the trust of many local pet owners. They are recognized for their dedicated veterinary care, ability to handle medical emergencies, informative approach, and reasonable pricing. While there is feedback regarding the front office customer service and the use of a traditional booking system, the positive experiences with the medical team are significant. For those seeking a Pet Hospital that prioritizes the health and well-being of their animals, 249 Animal Clinic at 21167 TX-249 in Houston is worth considering. We recommend contacting them directly for more information about their services, environment, and any current promotions.

249 Animal Clinic Photos

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249 Animal Clinic 12

249 Animal Clinic Location

249 Animal Clinic

21167 TX-249, Houston, TX 77070, USA

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Reviews

I have been going to this Vet clinic since 2021 for Milo. We like Dr. Jones and his staff. Today March 22 was rebooking my appointment for Luna as first time vet check up, receptionist Aaron, kind snappy, his tone changed when we were talking about Luna’s new appointment time, i apologize if i have changed my booking appmts many times for Luna, but life happens. This Aaron over the phone - was snappy to me. Please if talking to customers and your having a bad day, please don't deflect it to your customer. Always watch your tone over the phone, be kind and professional at all times! Im in healthcare and customer service too. This clinic is still very old school - pen and paper for Booking Appointment. To Dr. Jones and whole staff of Animal Clinic we appreciate you all. Hopefully your staff receptionist will be more kinder over the phone and not be rude and snappy. Thank you.

Mar 22, 2025 · Kaizen

I am beyond grateful for Dr. Jones and his staff for taking care of my cat Oliver. So compassionate and informative when my cat had to get a catheter for a urinary blockage and had to recover for 4 days. They were able to squeeze me in because it was a medical emergency and I cannot thank them enough. I have brought my cat here since 2020 for his annual visits and came here for a second opinion when I noticed something was wrong with my cat. Highly recommend, reasonable prices.

Apr 04, 2024 · m

Dr Jones and his staff saved my beagle Bentley's life. He had a big cancer on his side and we caught it and got it removed. I am so grateful. He's been seeing my dog since he was 3 months old and now he's 13 years. They were so kind through the whole process and I know my baby was taken care of and loved.

Mar 05, 2024 · Samantha Fox

Amazing animal clinic. Dr. Jones and his staff always provide exceptional service. Denise at the front desk is awesome. Dr. Jones is very thorough and cares about deeply for your pet. He explains everything in great detail and gives it to you straight. Their prices are very reasonable and never have to worry about them overcharging or adding unnecessary fees. Highly recommend!

Oct 14, 2024 · Kriste Aulbert

2nd visit today 5/7 adding my sis’s dog to their clientele! Didn’t disappoint! Amazing vet and customer service! This vet office was amazing. Great phone and office personnel. They give you options but as a new customer taking in my mom’s pet I was not overwhelmed or made to feel bad. I would definitely recommend this fur baby Dr and will return for follow us appointments.

May 07, 2024 · BLANCA DURON RDGZ

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