VCA Indian Trace Animal Hospital

My family has been bringing our dogs to this vet office for several years, and we’ve always had a positive experience—until recently. Sadly, our dog became very ill, and we were faced with the heartbreaking decision to end his suffering. While we were in the room, overwhelmed with grief and saying our final goodbyes, a front desk staff entered and informed us of the payment amount for the euthanasia and asked for a card... This was an incredibly difficult moment for us, and we were shocked by the insensitivity and lack of professionalism. Discussing payment during such an emotional time was inappropriate and added to an already devastating experience. It would have been far more considerate to handle this before we entered the room to say goodbye. Unfortunately, this situation not only worsened an already painful experience but also made us feel that our feelings were not being considered during such a vulnerable time. I hope another family never goes through this. Consider at home euthanasia for your pets or a different vet office.

I've been to this location a few times and each time it was fantastic. The team is friendly and they obviously have a love for animals. I do want to point out someone particular, Chelsea. I was there just last night and when my cat and I were leaving, without even thinking she grabbed an umbrella and offered to walk us to the car. I insisted she didn't have to but she also insisted on walking us out. Thank you, Chelsea! Such a small act of kindness did not go unnoticed and I appreciate you doing that for us. I think my cat would also agree 🙂

Dr. Longo and his staff take the best care of both my dogs: Kia and Havana. We are always able to make an appointment and have their needs cared for. We are very appreciative of Dr. Longo and the VCA Indian Trace team.

This is THE BEST Veterinary place I have ever been… with all the kindness and exclusivity and care … I recommend it 100%… I drove 1 hour and 30min. there after been in a place where they traumatized my pet … as for now they are my only option so I don’t mind to drive every time My furry child needs medical attention … feeling grateful for Dr. Longo who gave us the opportunity to learn about what was needed and take care of … very professional! Adding now the new family member I came back for Neutering our baby and like always BEST VET Dr Longo… we LOOOOOVE HIM!

Been coming here for 8 years for my dog’s yearly visits and care. Staff is friendly and knowledgeable. Prices are reasonable. I recommend this location.